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Adda Reviews

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Overall Rating

4.8
10 Reviews
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About Adda

Adda.io is a comprehensive Community and HOA management software. It offers a range of features such as accounting, communication, visitor management, facility booking, and helpdesk management. The software is highly configurable and flexible, making it suitable for managing today's single-family HOAs or multi-family communities.

The software includes modules like ADDA Community Manager, ADDA Accounting, and ADDA Gatekeeper. The Community Manager module helps in managing the details of all the units and owners, facilitating communication and surveys among the community members, managing violations and architectural review committee (ARC) requests, enabling online voting and meeting management, allowing residents to lodge maintenance requests and track them to closure right from the app, and booking common facilities.

The Accounting module is a book-keeper friendly package, custom-built for Association Accounting and Property Accounting. It offers features like 100% touchless assessment billing and accounting, automated dunning process, accounting for violations, budget controls, purchase to pay workflow, and seamless integration with ADDA Super-App.

The Gatekeeper module works independently for manned gates and for unmanned gates, it works integrated with access control hardware. It offers features like inviting your guest, shareable private code, creating recurring invitation, wrong parking look up, integration with IOT hardware, and seamless integration with ADDA Super-App.

The software aims to bring professionalism and transparency to the running of the Association, ensure continuity and stability in the processes/systems, increase collections by up to 80%, and make apartment management truly convenient. It offers a transparent, budget-friendly pricing model. The cost is $0.45 per unit/month. This pricing model allows for a wide range of services to be covered under a single, affordable rate. However, for more detailed pricing information, it's recommended to contact ADDA directly.

Remember, every software has its own strengths and weaknesses. It's important to choose the one that best fits your needs.

Adda Pros & Cons

Pros of ADDA.io:

  • Ease of Use: ADDA is known for its simplicity and intuitive interface, making it easy to manage community operations.
  • Comprehensive Features: It offers a wide range of features including accounting, communication, visitor management, facility booking, and helpdesk management.
  • Integrated Payment Gateway: Users can pay their dues online using the integrated payment gateway, which enhances convenience and efficiency.
  • Customer Support: The support team is responsive and efficiently resolves all queries, providing excellent customer service.
  • Automation: The software automates many tasks, saving time and effort, and increasing productivity.
  • Transparency and Professionalism: It brings professionalism and transparency to the running of the association, ensuring continuity and stability in processes.

Cons of ADDA.io:

  • High Subscription Charges: Some users find the subscription charges high compared to similar products in the market.
  • Lack of Integrated Payment Gateway in Some Versions: Although the integrated payment gateway is a feature, some users have noted that it is missing in certain versions.
  • Complexity in Feature Discovery: Some users find it challenging to discover all the features, suggesting that the product team should make the features more discoverable.
  • Limited Integration with Third-Party Tools: While the app is comprehensive, some users suggest that integrating with third-party tools like Google Calendar or Slack could enhance its functionality.

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Adda Customer Reviews (10)

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Jessika Schwartz
Jessika Schwartz
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Jul 16, 2024
Layla Wardill
Layla Wardill
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Jul 14, 2024
Max Wilkinson
Max Wilkinson
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Jul 14, 2024
Kyle Wall
Kyle Wall
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Jul 14, 2024
Demetria Napolitani
Demetria Napolitani
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Jul 14, 2024
Ava Coleman
Ava Coleman
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Thorsten Schwarz
Thorsten Schwarz
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Jul 14, 2024
Liviana Palerma
Liviana Palerma
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Jul 12, 2024
Anthony Leach
Anthony Leach
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Jul 11, 2024
Jeane Brown
Jeane Brown
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Jul 10, 2024

Adda Customer’s Q&A

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Adda Features and Benefits

Adda.io is a comprehensive Community and HOA management software that offers a range of features. Here are some key features and benefits:

Key Features:

  • Central Data Base of Units/Owners: Helps in managing the details of all the units and owners in one place.
  • Communications & Survey: Facilitates communication and survey among the community members.
  • Violation & ARC Request Management: Helps in managing violations and architectural review committee (ARC) requests.
  • Online Voting & Meeting Management: Enables online voting and meeting management for the community.
  • Service Request Management: Allows residents to lodge maintenance requests and track them to closure right from the app.
  • Amenity Reservation: Residents can book common facilities through the app.
  • Integrated Payment Gateway: Allows users to pay their dues online.

Benefits:

  • Simplicity and Automation: The software is easy to use and automates many tasks, saving time and effort.
  • Professionalism and Transparency: Brings professionalism and transparency to the running of the Association.
  • Continuity and Stability: Ensures continuity and stability in the processes/systems, irrespective of the changes in Association Office.
  • Increased Collections: Can increase your collections by up to 80%.
  • Convenience: Makes apartment management truly convenient.

Remember, every software has its own strengths and weaknesses. It's important to choose the one that best fits your needs.

Adda Pricing

Adda.io offers a transparent, budget-friendly pricing model. The cost is $0.45 per unit/month. This pricing model allows for a wide range of services to be covered under a single, affordable rate. However, for more detailed pricing information, it's recommended to contact ADDA directly. Please note that pricing may vary based on the specific needs and requirements of the user. It's always a good idea to review the pricing details thoroughly before making a decision. Remember, the goal is to find a solution that offers the best value for the investment.

Payment Method

Adda.io offers an integrated Payment Gateway for users to pay their dues online. Users can log in to their ADDA account, navigate to 'My Unit' and then 'My Dues', and click on the 'Pay' button. They can then select the invoices they wish to pay and click 'Pay Now'. Users can choose their preferred payment method and complete the payment. An instant E-Receipt is generated and the dues get cleared off. The payment gets routed to the Association bank directly from the Nodal Bank and the amount is settled within T+2 days. Users can also make payments through the ADDA App. They can select the invoice required by enabling the checkbox against the invoice, select the mode of payment, and complete the payment. A receipt gets automatically generated on a successful transaction. Users can pay 0 convenience charge using UPI, but they can also use other methods like Net Banking, Credit/Debit card, etc. ADDA also has integration with the Pre-paid electricity meter system in locations where it is used.

Adda FAQs

FAQ

Adda Return Policy?

ADDA.io has a refund policy for online payments. In case of an unsuccessful transaction, the money will be automatically refunded to the account in 5 -7 working days. If the refund is not received beyond 7 days, the refund can be claimed by following these steps:

  1. Get a copy of the bank account statement which shows the money deduction.
  2. Visit the bank's website and find the dispute form.
  3. Submit the dispute form online with a copy of the bank statement as proof of debit, stating "Money has been debited from my account and I have not received any services or refund".

The request will reach the "chargeback/dispute department" of the bank to process it further. The customer care department of the bank would not be able to help in refund cases. It's recommended to contact the right department, i.e, the chargeback/dispute department.

Please note that ADDA is associated with a third-party payment gateway provider. A refund thus involves an exchange of information between 3-4 different parties (Bank, partnered bank, and payment gateway). Each of these parties has its own mechanisms to file the refund request, map it to their respective payments that were originally made, and then process it forward. Many of these processes in the banking ecosystem are not fully automated and require a manual check. Hence, it takes some time to conclude.

For more details, please check the support portal of ADDA.io.

FAQ

How To Open A Adda Account?

Joining ADDA.io is a straightforward process. Here are the steps:

  1. Download the ADDA app.
  2. Click on CREATE ACCOUNT.
  3. Search for your community.
  4. Enter your Name, Email ID, Occupancy Type, Unit No., and Mobile no.
  5. Click JOIN.

After this, an OTP will be sent. Enter the OTP to complete the process. The account will be activated shortly by the Community Admin. Post-approval, a welcome email with login credentials to ADDA will be received. The same process can be tried through the ADDA.IO website.

Remember, the details provided will be verified by the community admin before the account is activated. So, ensure to provide accurate information. Enjoy connecting with your neighborhood through ADDA.io!

FAQ

Adda Alternatives

Here are some alternatives to ADDA.io:

  1. TallyPrime
  2. Swipez Billing
  3. CommonFloor
  4. Neighbium
  5. Smart Building Maintenance
  6. MyHotelLine PMS
  7. Buildium
  8. SocietyConnect
  9. ApnaComplex
  10. iSocietyManager

Each of these platforms offers unique features and services. It's recommended to explore each one to find the best fit for specific needs.

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